Sutherland Global Services Recruitment Drive for B.E/ B .Tech / Degree Candidates

Last date of application : 31-07-2014 9:25 am

Date Thursday, 31st July  2014
Time 10 :00 AM
Venue Yeldo Mar Baselios College, College Road, Puthuppady,Kothamangalam
Designation
Technical Support Consultants(Voice Process)

Eligibility Criteria

B.E/B.Tech/Degree/MBA
Diploma Holders with knowledge in Hardware Fundamentals, Operating Systems and Networking; an aptitude for troubleshooting of Desktops / Palmtops / Laptops can apply
Good communication skills

Job Description Responsible for answering customer calls regarding technical issues and abide by the prescribed norms
Removal of virus
Installation of windows & MAC
Configuration of computer peripherals
Candidate  with a flair for computer troubleshooting and an aptitude for Customer Support
Operating Systems; Windows 9x, 2K, XP
Basic Hardware & Networking knowledge
Designation
Customer Service Consultants (Voice)

Eligibility Criteria

Any Graduate/ MBA
Any Graduate / Under graduate holing minimum of 6months of International Bpo experience.(Tenured)
Willing to work US shifts (Rotational)
Excellent oral and written communication skills (English)
Keyboarding Skill (WPM – 30) Accuracy (85%)
Prior experience with an international BPO would be an added advantage.
Designation
Back Office Analyst/Consultant (Voice)

Eligibility Criteria

 Graduate/ MBA
Excellent Customer Services skills
Good knowledge of Outlook, Word, Excel and PowerPoint

Work Location:

 Kochi

Salary

 As per the standards

For clarification call 9446922478

Interested Candidates apply Online and walk-in to the venue on above mentioned date

The Last Date of Application is over. You can not apply for this vacancy