Date:Saturday,18th January 2014

Time:10:00AM

Venue:IPSR Solutions, Gilgal IT Park, Opposite Modern Bread Factory, Edappally, Kochi

Designation:Technical Support Consultants

Eligibility Criteria
B.E/B.Tech/Degree
Diploma Holders with knowledge in Hardware Fundamentals, Operating Systems and Networking; an aptitude for troubleshooting of Desktops / Palmtops / Laptops can apply
 
Job Description
Responsible for answering customer calls regarding technical issues and abide by the prescribed norms
Removal of virus
Installation of windows & MAC
Configuration of computer peripherals
Candidate  with a flair for computer troubleshooting and an aptitude for Customer Support
Operating Systems; Windows 9x, 2K, XP
Basic Hardware & Networking knowledge
 
 
Designation:Customer Service Consultants(Non-Voice)

Eligibility Criteria
Any Graduates
Any Graduate / Under graduate holing minimum of 6months of International Bpo experience.(Tenured)
Willing to work US shifts (Rotational)
Excellent oral and written communication skills (English)
Prior experience with an international BPO would be an added advantage.

  
Job Description
Involves handling emails /Chat.
Involves resolving customer queries
Involves updating customers on latest information on a product or service
Should be patient enough to handle any kind of customer queries.

Work Location:Kochi

Interested Candidates apply Online and walk-in to the venue on above mentioned date